Technical Solutions

Create a New User from Command Line

Posted Sunday, 28 April 2013 11:55

I have had a number of customers whose systems have been able to boot , start Windows and log on but when loading the user profile an error in Explorer has prevented correct operation of the system. This has applied to both normal and safe mode. This makes it difficult to resolve the issue as the logs are inaccessible. The easiest workaround, that I have found, to this is to create an additional administrators user so I can access the logs and diagnose the problem.

Start the PC in safe mode by pressing F8 during boot and choose safe mode with command prompt.

At the command prompt add a new user with the following command.


To add the user to the administrators group.


You should now be able to logon as user USERNAME and diagnose the issue preventing the loading of the user profile. 

Read 8625 times


Invalid Input
Invalid e-mail address
Invalid Input
Invalid Input
Invalid Input
This form collects your name , email, and phone number so that we can get back to you. Please indicate that you consent to this below and then you will be able to contact us via this form.
Invalid Input

Find Us


Contact Details

Sussex PC Works
9 Barclays Court,
Skeyne Drive,
Pulborough RH20 2BG

Tel: 01903680683

©2018 Rhino All rights reserved

This site uses cookies and other tracking technologies to assist with navigation and analyse your use of our website and services.